20800 SERIES
DEPARTMENTAL SHREDDERS
20801 S
20801 C
20800 EC
20814
20822 EC
20830 EC
20831 EC
20835 EC
OPERATION MANUAL
20800.90.0830 - 01/04 –
(800) 658-8788
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CHANGING THE SHRED BAG
SAFETY INSTRUCTIONS
When the Shred Bag (10) is full, the shredder will automatically shut down. On the
electronic models an LED indicator will light and an audible alarm will sound.
Changing the Shred Bag is quick and easy if you follow these simple directions.
1. Turn shredder off.
2. Open Door (12) using Door Handle (11) to expose Waste Bin (10) and Shred
Bag (9).
3. Pull the Waste Bin and full Shred Bag out of the shredder.
4. Dispose of full Shred Bag.
5. Install new Shred Bag in Waste Bin, draping end of Shred Bag over edge of
Waste Bin.
6. Push Waste Bin, with new Shred Bag installed, back into shredder.
7. Close Door (12).
8. Turn on shredder and continue shredding.
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Read the operating instructions carefully before operating your shredder!
Do not use in the vicinity of flammable liquids or gases.
Do not use in the vicinity of corrosive materials.
Do not expose to water or wet conditions.
Do not let children operate this, or any other, office equipment.
Do not reach into the cutting mechanism during operation - not even from
the top or with objects.
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Do not operate the shredder for a period of more than 5 minutes in no-load
operation (operation without paper).
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Keep hair clear of machine.
Keep neckties clear of machine.
CARING FOR YOUR SHREDDER
Keep bracelets, or any other jewelry, clear of machine.
Power connection must be accessible at all times.
Disconnect from power supply before servicing.
The safety devices must not be disabled or removed.
Please make sure that the shredder gets sufficient ventilation (ventilating
grills must kept free).
Clean covers with a clean dry cloth. Do not use water or solvents. Make sure you
disconnect your shredder from its power source before cleaning.
Paper shredders, like all mechanical equipment, need proper maintenance to
ensure efficient operation. Periodic lubrication of the cutting blades is important to
offset the friction generated within the cutting head. Frequency of lubrication will
vary depending on the shred size and the amount of usage. A strip-cut shredder
receiving light use (1 – 2 hours per week) will require lubrication only once or
twice a month, while the same machine used 1 – 2 hours per day will require
lubrication weekly. A cross-cut shredder should be lubricated every ½ hour of
shredding time to maintain maximum capacity and efficiency.
BEFORE YOU SHRED
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Remove Transport Bolts with wrench provided.
Record the Model and Serial Number in the space provided inside the front
cover.
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Be sure the electrical outlet provides the proper power for your shredder
(see rating label on rear of shredder).
Install Shred Bag (see: “CHANGING THE SHRED BAG”).
The procedure for lubricating your shredder is simple, and can be performed by
any operator. The oil is packaged in a squeeze bottle and is applied directly to the
cutting blades through the feed opening (3). Run a fine stream of lubricant from
one side of the feed opening to the other. Run the shredder in REVERSE for a
few seconds to help distribute the lubricant evenly. You can now continue
shredding as usual.
TURNING ON YOUR SHREDDER
20801 S • 20801 C
DAHLE Shredder Oil is the only lubricant you should use in your paper shredder.
It has been specially formulated so as not to leave any residue that could attract
dust and clog the shredding mechanism. You can order DAHLE Shredder Oil
(item # 740) from your local dealer.
1. ON, OFF and REVERSE are controlled by the black
Rocker Switch (8a) on the top of the shredder.
2. Moving the switch to the “I” (ON) position
activates the shredding mechanism.
Repairs on your paper shredder should only be performed by qualified
technicians. If you need service, contact your local dealer. or you can contact
DAHLE North America Customer Service between 8:30 am and 5:00 pm EST at
3. Moving the switch to the center or “O” (OFF)
position turns the shredder off.
4. The REVERSE position “R” will be discussed
in “CLEARING A PAPER JAM”.
NOTE: SHREDDER WILL NOT OPERATE UNLESS DOOR IS COMPLETELY CLOSED
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ALWAYS TURN SHREDDER OFF IF IT WILL BE UNATTENDED FOR LONG PERIODS OF TIME
(800) 658-8788
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20800 EC • 20814 • 20822 EC • 20830 EC • 20831 EC • 20835 EC
1. ON/OFF is controlled by the green push button (8)
found on top of the shredder.
2. Pressing this button turns the shredder on
and places it in the stand-by mode.
CAPACITY
Capacity is the number of sheets of 8½” x 11” paper that can be shredded at one
time. These figures are approximate and machines may vary slightly due to
various conditions. It is not recommended that you try to run your shredder at
maximum capacity, as this increases the chance of a paper jam.
3. Pressing the button again turns the
shredder off.
Model
20 Lb. Bond
16 Lb. Bond
20801 S
20801 C
20800 EC
20814
20822 EC
20830 EC
20831 EC
20835 EC
20
27
27
16
10
7
25
32
32
18
15
9
SHREDDING
20801 S • 20801 C
16
8
18
12
Turn shredder on. Insert paper squarely into
Feed Opening (3). Continue feeding paper into
Feed Opening until the shredding mechanism
begins to draw the paper in. At this point,
allow the paper to feed into shredder on its
own. When shredding is complete, turn
shredder off.
CLEARING A PAPER JAM
If too many sheets of paper are fed into your shredder at one time, it may cause a
paper jam. Running your shredder at maximum capacity increases the chance of
a paper jam. If a paper jam occurs, it is easy to clear by following these simple
steps:
20800 EC • 20814 • 20822 EC • 20830 EC • 20831 EC • 20835 EC
Turn shredder on. Insert paper squarely into
Feed Opening (3). A light barrier will auto-
matically activate the shredding mechanism.
Continue feeding paper into the Feed Opening
until the shredding mechanism begins to
draw the paper in. At this point, allow the paper
to feed into the shredder on its own. Once the
paper has passed completely through the shredding mechanism, the electronic
controls will automatically stop the machine.
20801 S • 20801 C
1. Turn shredder off using ON/OFF/REVERSE switch (8a).
2. Firmly pull on paper sticking out of Feed Opening while holding
ON/OFF/REVERSE switch in the REVERSE (R) position.
3. After paper has been removed from the Feed Opening, move the
ON/OFF/REVERSE switch back to the ON (I) position.
4. Separate some of the sheets and continue shredding.
20800 EC • 20814 • 20822 EC • 20830 EC • 20831 EC • 20835 EC
To shred a piece of paper too small to break the light barrier, press the
FORWARD button (7) once to override the auto ON/OFF function. The shredder
will continue to run until the FORWARD button is pressed again.
The Auto-Reverse feature, built into the electronic versions of the General Office
Shredders, helps prevent paper jams. If the Auto-Reverse feature is activated an
audible alarm sounds and the Paper Jam Indicator (6) lights up. If this situation
occurs, follow these simple steps:
Microfiche and transparencies can also be shredded in the same manner as
paper, however, you should shred a piece of paper after every 8 or 10 sheets of
plastic. This helps clean plastic particles out of the shredding mechanism.
1. Remove paper from Feed Opening. The REVERSE button (7a) may be used
if excess paper remains in the Feed Opening. Clear shredding mechanism
by pressing the FORWARD button (7).
2. Separate some of the sheets and continue shredding.
REMEMBER TO LUBRICATE YOUR SHREDDER ACCORDING TO INSTRUCTIONS
IT IS NOT RECOMMENDED RUNNING SHREDDERS AT MAXIMUM CAPACITY
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