HP Hewlett Packard Wireless Office Headset 332630 005 User Manual
Support Telephone Numbers  
April 2007  
 
Africa (French-speaking)  
Support for Algeria, Benin, Burkina Faso, Cameroon, Chad, Gabon,  
Guinea, Ivory Coast, Mauritania, Niger, Senegal, Sierra Leone, Togo,  
and Tunisia:  
General Information....................................................... +351213176380  
Technical Support........................................................... +351213176366  
Customer Support Web site ...........................www.hp.com/aa/fre  
HP Care Pack Services.....................................................234 1 3204 777  
Albania  
E-mail.....................................................................Tec.desktop@hp.com  
Connect On-Line Customer Care Page ... www.connect-online.hp.com  
HP Care Pack Services  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Argentina  
Call Center Service Support............................................0-800-555-5000  
Local number (Buenos Aires) ....................................54 11 4708 1600  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/ar/spa/support.html  
Armenia  
Technical Support...................................................... +7 (095) 797-35 20  
Fax............................................................................. +7 (095) 797-35 21  
Customer Support (on-line request) .......www.hp.com/country/ru/ru  
HP Care Pack Services  
Telephone Support................................................. +7 (095) 797-35 25  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Support Telephone Numbers  
www.hp.com  
1
 
Australia  
General Information....................................................................13 23 93  
Warranty/Technical Support........................................................13 10 47  
Contact/Care Pack Support .........................................................13 11 47  
Customer Support Web site ............. www.hp.com/country/au/eng  
Austria  
General Information  
Allgemeine Informationen ...............................................0800 242 242  
Technical Support (Business Products)  
Technischer Kundendienst (Business-Produkte)..............0810 00 1000  
Web sites  
HP .............................................................. www.hp.com/at  
Support......................................www.hp.com/country/at/ger  
HP Care Pack Services  
Contract Customer Telephone Support ...........................0810 00 2000  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Azerbaijan  
Technical Support...................................................... +7 (095) 797-35 20  
Fax............................................................................. +7 (095) 797-35 21  
Customer Support (on-line request) .......www.hp.com/country/ru/ru  
HP Care Pack Services  
Telephone Support................................................. +7 (095) 797-35 25  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Bahamas  
Technical Support............................................................1-800-711-2884  
Customer Support Web site ............. www.hp.com/country/cb/eng  
2
www.hp.com  
Support Telephone Numbers  
 
Bahrain  
General Information (call center)  
and Technical Support ............................................... +971 4 366 2020  
Toll-free ....................................................................................800 171  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support..................................................... +971 4 390 4785  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
Barbados  
Technical Support............................................................1-800-711-2884  
Customer Support Web site ............. www.hp.com/country/cb/eng  
Belarus  
Technical Support........................................................ (+7) 095-7973520  
Fax............................................................................... (+7) 095-7973521  
Customer Support (on-line request) .......www.hp.com/country/ru/ru  
HP Care Pack Services  
Telephone Support................................................. +7 (095) 797-35 25  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Belgium  
Technical Support  
Warranty and Trade (in country nr only).......................... 078/600 600  
Customer Support  
Web site ................................................www.hp.com/support  
HP Care Pack Services  
Telephone support (in country nr only)............................ 078/250 144  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Support Telephone Numbers  
www.hp.com  
3
 
Belize  
Technical Support................................................... 811+ 1 800 711 2884  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html  
Bermuda  
Technical Support............................................................1-800-711-2884  
Customer Support Web site ............. www.hp.com/country/cb/eng  
Bolivia  
Technical Support Apoyo Técnico.........................(0) +54-11-4708-1600  
0-800 100-293  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/bo/spa/support.html  
Bosnia-Herzegovina  
E-mail.....................................................................Tec.desktop@hp.com  
Connect On-Line Customer Care Page ... www.connect-online.hp.com  
HP Care Pack Services  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
4
www.hp.com  
Support Telephone Numbers  
 
Brazil  
Compaq Customer Assistance Service and Technical Support  
Serviço de Atendimento ao Consumidor/Garantia  
Contracts....................................................................55-11-4689-2620  
Toll-free ..........................................................................0800-55-6404  
0800-130-999  
55-11 4689 2012  
Grande SP....................................................................... 11 5683-5400  
Suporte Técnico/Empresas e Contratos (toll-free).............0800-55-6405  
Technical Support  
Gde Sao Paulo ...........................................................55-11-4004-7751  
Rest of country ............................................................0-800-709-7751  
Customer Support  
Web site ..................www.hp.com/country/br/por/support.html  
British Virgin Islands  
Technical Support.................................................. 154+ 1-800-711-2884  
Customer Support Web site ............. www.hp.com/country/cb/eng  
Bulgaria  
E-mail.....................................................................Tec.desktop@hp.com  
Connect On-Line Customer Care Page ... www.connect-online.hp.com  
Customer Support Web site .............. www.hp.com/country/bg/bul  
HP Care Pack Services  
Telephone Support...................................................................9769562  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Support Telephone Numbers  
www.hp.com  
5
 
Canada  
General Information Informations Générales.................1-800-567-1616  
Technical Support Assistance Technique  
For continuous quality improvement, calls may be monitored. Afin de  
garantir une amélioration continue de la qualité, les appels peuvent  
être enregistrés ou suivis.  
1-905-206-4663  
1-800-474-6836  
Ordering Backup Software  
Commande de Disquettes de Sauvegarde....................1-800-952-7689  
Customer Support Web Site  
Emplacement D'internet de Web de Support à la  
Clientèle ................www.hp.com/country/ca/eng/support.html  
HP Care Pack Les Services Care Pack HP  
.........................................................................................1-800-267-5251  
.........................................................................................1-800-633-3600  
Cayman Islands  
Technical Support............................................................1-800-711-2884  
Customer Support Web site ............. www.hp.com/country/cb/eng  
Chile  
Customers and Partners, Contracts ................................ +56-2-290-6500  
Toll-free Access (domestic only) .......................................600-600-1122  
Santiago..............................................................................562-361-1160  
Technical Support Apoyo Técnico.............................. (123) 800-360-999  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/cl/spa/support.html  
China (mainland)  
Technical Support/General Information........................86-800-810-5959  
86-10-68687980  
Web site ........................................... http://e-support.hp.com.cn  
6
www.hp.com  
Support Telephone Numbers  
 
Colombia  
Technical Support Apoyo Técnico....................... 01-8000-51-4746-8368  
Bogotá (local number)....................................................571-606-9191  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/co/spa/support.html  
Costa Rica  
Technical Support.............................................................0800-011-1046  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/ns/spa/support.html  
Croatia  
E-mail.....................................................................Tec.desktop@hp.com  
Connect On-Line Customer Care Page ... www.connect-online.hp.com  
Customer Support Web site ............... www.hp.com/country/hr/cro  
HP Care Pack Services  
Telephone Support...............................................................1 6060 200  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Curazao, Netherland Antillas  
Technical Support............... English 001 800-872-2881+ 1800 711 2884  
Spanish 164+1800 711 2884  
Customer Support Web site ............. www.hp.com/country/cb/eng  
Support Telephone Numbers  
www.hp.com  
7
 
Cyprus  
Technical Support  
Local toll-free......................................................................800 9 2649  
International............................................................ +30 210 60 73 603  
Fax.............................................................................. +30 210 60 73 601  
Customer Support E-mail Address  
Presales Info, Customer Feedback .....................c[email protected]  
Mail-in abroad repairs .......................................... [email protected]  
Customer Support Web site ...............www.hp.com/country/gr/gre  
HP Care Pack Services  
Telephone Support  
Local toll-free ..................................................................800 9 2649  
International........................................................ +30 210 87 61 880  
Web Site .............www.hp.com/go/hpcarepack/emea/activate  
Czech Republic  
General Information Obecné Informace ...............................261 108 108  
General Information Web site.......................................www.hp.cz  
Technical Support Technická Podpora..................................261 307 310  
Customer Support Web site .........................................www.hp.cz  
HP Care Pack Services  
Telephone Support.............................................................261 307 310  
Web site ...............................................................www.hp.cz  
8
www.hp.com  
Support Telephone Numbers  
 
Denmark  
General Information Generelle Oplysninger..........................48 12 10 00  
Sales Information HP Frontline, Presales ..............................70 12 00 10  
Customer Service  
Web site ................ www.hp.com/country/dk/dan/support.html  
Technical Support Teknisk support  
Commercial & Enterprise...................................................70 11 77 00  
Supportpack/HP Care Pack Services Commercial & Enterprise  
Telephone Support .............................................................35 25 65 00  
Supportpack/HP Care Pack Services  
Consumer Produkter ......................................................70 27 04 43  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Dominican Republic  
Technical Support............................................................1-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/cb/eng/support.html  
Ecuador  
Technical Support Apoyo Técnico (toll-free)  
Andinatel .................................................... 1 999-119: 800-711-2884  
Pacifitel............................. 1-800-225-528 999 119+: 1-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/ec/spa/support.html  
Egypt  
General Information and Technical Support.......................202 532 5222  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support........................................................0800 888 7 888  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
Support Telephone Numbers  
www.hp.com  
9
 
El Salvador  
Technical Support.............................................. 800-1785:877-219-8671  
(800-1785+) 1-800-711-2884  
800-6160  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/ns/spa/support.html  
Estonia  
Technical Support......................................................................6 813 823  
HP Care Pack Services..............................................................6 813 823  
European Emerging Markets  
Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia,  
Macedonia, Malta, Moldova Republic, Serbia and Montenegro:  
E-mail.....................................................................Tec.desktop@hp.com  
Connect On-Line Customer Care Page ... www.connect-online.hp.com  
Customer Support Web sites  
Bulgaria .................................... www.hp.com/country/bg/bul  
Croatia....................................... www.hp.com/country/hr/cro  
Slovenia.......................................www.hp.com/country/si/slv  
HP Care Pack Services  
Bulgaria ...................................................................................9769562  
Croatia .................................................................................1 6060 200  
Serbia and Montenegro........................................................... 2019900  
Slovenia ................................................................................12307 478  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Faroe Islands  
Technical Support................................................................4570 10 8025  
10  
www.hp.com  
Support Telephone Numbers  
 
Finland  
General Information......................................................+358 (0) 205 350  
Sales Information ...................................................+358 (0) 10 217 2700  
Technical Support.....................................................+358 (0) 203 53 232  
Customer Services Web site.......................................... www.hp.fi  
HP Care Pack Services  
Telephone Support................................................+358 (0) 203 20 300  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
France  
General Information  
Informations Générales (0,15 € TTC/min).....................0826 800 400  
Technical Support Assistance Technique  
Produits Professionnels (0,15 € TTC/min) .....................0826 10 4949  
Customer Support Web site .................................. www.hp.com/fr  
HP Care Pack Services  
Telephone Support  
Assistance Technique (0,15 € TTC/min)........................0825 00 41 23  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Georgia  
Technical Support...................................................... +7 (095) 797-35 20  
Fax............................................................................. +7 (095) 797-35 21  
Customer Support  
(on-line request).............................www.hp.com/country/ru/ru  
HP Care Pack Services  
Telephone Support................................................. +7 (095) 797-35 25  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Support Telephone Numbers  
www.hp.com  
11  
 
Germany  
General Information (Presales)  
Allgemeine Informationen (0,14 €/min*) ....................... 01805/66 57 75  
Technical Support  
Technischer Support  
HP Commercial Products,  
Compaq Commercial Products (0,14 €/min*)......... 01805/25 81 43  
Customer Support Web site .................... www.hp.com/de/support  
HP Care Pack Services (Presales)  
General information on warranty upgrades  
Allgemeine Informationen über  
Garantieerweiterungen (0,14 €/min*)..................... 01805/32 62 99  
E-mail ...................................................... [email protected]  
HP Care Pack Information Web site.....www.hp.com/de/carepack  
HP Care Pack Services  
Telephone Support Hotline................... See HP Care Pack documents.  
Siehe HP Care Pack Unterlagen.  
HP Care Pack Registration  
Web site ...........www.hp.com/go/hpcarepack/emea/activate  
* Anrufe aus dem Festnetz der Deutschen Telekom, Stand: 01/2007  
Ghana  
Technical Support.......................................................... +234 1 320 4999  
E-mail..............................................................care.sa@jhb.za.sykes.com  
[email protected]  
Other Information ...................................................... +234 1 320 5242/3  
+234 1 461 3734/5  
+234 1 270 6941/2  
Fax................................................................................. +234 1 320 5241  
Customer Support Web site ......... http://welcome.hp.com/country/  
emea_africa/en/contact/phone_assist.html#section4  
HP Care Pack Services  
Telephone Support..................................................... +234 1 320 4777  
E-mail ..........................................................care.sa@jhb.za.sykes.com  
[email protected]  
12  
www.hp.com  
Support Telephone Numbers  
 
Greece  
Telephone Support  
Toll-free .................................................. 801 11 CALL HP (22 55 47)  
International.............................................................. +30 210 6073603  
Fax ............................................................................. +30 210 60 73 601  
E-mail Telephone support,  
Presales Info, Customer Feedback .....................c[email protected]  
Mail-in abroad repairs .......................................... [email protected]  
Customer Support Web site ...............www.hp.com/country/gr/gre  
HP Care Pack Services  
Telephone Support  
Toll-free............................................... 801 11 HP CARE (47 22 73)  
International........................................................ +30 210 87 61 880  
Web Site .............www.hp.com/go/hpcarepack/emea/activate  
Greenland  
HP Care Pack Services..................................................... +45 7010 8025  
Guatemala  
Technical Support............................................................1-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/ns/spa/support.html  
Guyana  
Technical Support................................................... 159: 1-800-711-2884  
or 1-877-783-2407  
Haiti  
Technical Support................................................(183+) 1-800-711-2884  
Customer Support Web site ............. www.hp.com/country/cb/eng  
Support Telephone Numbers  
www.hp.com  
13  
 
Honduras  
Technical Support....................................... 800 0 123 + 1-800-711-2884  
or 800 0 123 + 877-219-8671  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/ns/spa/support.html  
Hong Kong  
General Information......................................................852-800-9388-33  
Technical Support.............................................................852-3002-8555  
Customer Support Web site ..............www.hp.com/country/hk/eng  
Hungary  
General Information Általános Információk................ +36 (1) 382-1112  
Technical Support Technikai Támogatás ..................... +36 (1) 382-1112  
E-mail...............................................................................s[email protected]  
Customer Support Web site ..............www.hp.com/country/hu/hun  
HP Care Pack Services  
Telephone Support.................................................... +36 (1) 382-1112  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Iceland  
Technical Information  
Icelandic ................................................................................507 10 00  
Danish............................................................................45 70 10 80 25  
HP Care Pack Services  
Icelandic ................................................................................507 10 00  
Danish............................................................................45 70 10 80 25  
India  
Customer Care Centre.........................................................1 600 112267  
91-11-26388000  
Fax..................................................................................91-124-2566112  
Customer Support Web site .............. www.hp.com/country/in/eng  
Technical Support [email protected]  
14  
www.hp.com  
Support Telephone Numbers  
 
Indonesia  
Technical Support....................................................... +62 (21) 350-3408  
Customer Support Web site .............. www.hp.com/country/id/eng  
Ireland  
General Information on Commercial products ...................1850 200 277  
Technical Support Web site .....http://www.hp.com/country/ie/en/  
contact/phone_assist.html#section1  
Customer Support Web site .............http://h10025.www1.hp.com/  
ewfrf/wc/siteHome?lc=en&cc=ie  
HP Care Pack Services  
Telephone Warranty Support...........................................1890 946 500  
Web site . . . . . . . . h ttp : / / h 41111. w w w 4 . h p . c o m/hps/carepack/ie/en  
Israel  
General Information.............................................................09-762-3222  
Telephone Support and Technical Support ..........................09-830-4848  
Fax........................................................................................09-830-4849  
Customer Support Web site ............... www.hp.com/country/il/heb  
HP Care Pack Services  
Telephone Support............................................................09-762-3300  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Italy, San Marino, Vatican City State  
Business Desktop Technical Support................................. 02 3859-1212  
Customer Support  
Web site ....... http://welcome.hp.com/country/it/it/support.html  
HP Care Pack  
Information..................................................................... 02 9212-2040  
Information Web site...................... www.hp.com/it/hpcarepack  
Registration  
Web site ...........www.hp.com/go/hpcarepack/emea/activate  
Support Telephone Numbers  
www.hp.com  
15  
 
Jamaica  
Customer Support ...........................................................1-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
Japan  
Jordan  
General Information and Technical Support................. +971 4 366 2020  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support..................................................... +971 4 390 4785  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
16  
www.hp.com  
Support Telephone Numbers  
 
Kazakhstan  
Technical Support...................................................... +7 (095) 797-35 25  
Fax............................................................................. +7 (095) 797-35 21  
Customer Support (on-line request) ...... www.hp.com/country/kz/ru  
HP Care Pack Services  
Telephone Support................................................. +7 (095) 797-35 25  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Korea  
Technical Support/Warranty Support  
Domestic/international ...................................................82-1588-3003  
Web site ...........................................................www.hp.co.kr  
e-Commercial (Product Sales)/General Information ....82-080-703-0700  
HP online store.............................................www.hp.co.kr/store  
Kuwait  
General Information and Technical Support................. +971 4 366 2020  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support..................................................... +971 4 390 4785  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
Kyrgizstan  
Technical Support...................................................... +7 (095) 797-35 20  
Fax............................................................................. +7 (095) 797-35 21  
Customer Support (on-line request) .......www.hp.com/country/ru/ru  
HP Care Pack Services  
Telephone Support................................................. +7 (095) 797-35 25  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Support Telephone Numbers  
www.hp.com  
17  
 
Latvia  
Technical Support......................................................................7 030 721  
(toll-free) 800 80 12  
HP Care Pack Services..............................................................7 030 721  
(toll-free) 800 80 12  
Lebanon  
General Information and Technical Support................. +971 4 366 2020  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support..................................................... +971 4 390 4785  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
Liechtenstein  
Technical Support................................................................0848 802 020  
HP Care Pack Services........................................................0848 800 724  
Lithuania  
Technical Support....................................................................5 210 3333  
(toll-free) 800 10000  
HP Care Pack Services............................................................5 210 3333  
(toll-free) ..................................................................................800 10000  
Luxembourg  
Technical Support  
Warranty and Trade ................................................... +352 27 303 303  
Customer Support Web site ............................www.hp.be/support  
HP Care Pack Services  
Contract & HP Care Pack.......................................... +352 27 303 111  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
18  
www.hp.com  
Support Telephone Numbers  
 
Macedonia  
E-mail.....................................................................Tec.desktop@hp.com  
Connect On-Line Customer Care Page ... www.connect-online.hp.com  
HP Care Pack Services  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Malaysia  
General Information...........................................................1800-80-5405  
Warranty Support/Pre-Sales Information...........................1800-88-4848  
Technical Support (toll-free)............................................+1800-805-405  
Fax......................................................................................(65) 395-1010  
Support Web site...........................www.hp.com/country/my/eng  
Malta  
E-mail.....................................................................Tec.desktop@hp.com  
Connect On-Line Customer Care Page ... www.connect-online.hp.com  
HP Care Pack Services  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Martinique  
Customer Support .....................................0-800-990-011:877-219-8671  
Customer Support Web site ..........................www.hp.com/support  
Mexico  
Technical Support........................................................01-800-474-68368  
Mexico City....................................................................55-5258-9922  
Pre-Sales......................................................................... 55 5091-7000  
Rest of country ..........................................................01-800-501-9000  
Contracts ................................................................52-5-284-600 X 2747  
+01-800-010-2020  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/mx/spa/support.html  
Support Telephone Numbers  
www.hp.com  
19  
 
Moldova Republic  
E-mail.....................................................................Tec.desktop@hp.com  
Connect On-Line Customer Care Page ... www.connect-online.hp.com  
HP Care Pack Services  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Monaco  
General Information  
Informations Générales (0,15 € TTC/min).....................0826 800 400  
Technical Support Assistance Technique  
Produits Professionnels (0,15 € TTC/min) .....................0826 10 4949  
Customer Support Web site .................................. www.hp.com/fr  
HP Care Pack Services  
Telephone Support  
Assistance Technique (0,15 € TTC/min)........................0825 00 41 23  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Mongolia  
Technical Support...................................................... +7 (095) 797-35 20  
HP Care Pack Services  
Telephone Support................................................. +7 (095) 797-35 25  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Montserrat  
Customer Support ............................................................ 1 800711-2884  
Customer Support Web site ..........................www.hp.com/support  
Morocco  
General Information Informacja Ogólna .............................022 40 47 47  
Technical Support Pomoc Techniczna ..................................022 40 47 47  
Customer Support Web site ...........................www.hp.com/aa/fre  
HP Care Pack Services  
Telephone Support............................................................022 24 87 70  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
20  
www.hp.com  
Support Telephone Numbers  
 
The Netherlands  
General Information Algemene Informatie ................... +31 30 222 2000  
Technical Support (0,35 €/min)* ......................................0900 2020 165  
0900-1681616  
Customer Support Web site ............... www.hp.com/country/nl/dut  
HP Care Pack Services  
Telephone Support.........................................................0900 1150 000  
0800-0221244  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
*Not available internationally  
*Deze nummers zijn alleen bereikbaar vanuit Nederland.  
New Zealand  
General Information............................................................0800 733 547  
Warranty/Technical Support................................................0800 449 553  
Contract/CarePack Support.................................................0800 664 747  
Customer Support Web site ............. www.hp.com/country/nz/eng  
Nicaragua  
Technical Support........................................... 1-800-0164:800-711-2884  
Español ............................................................(164+) 1-800-711-2884  
Inglés ...............................................................(174+) 1-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/ns/spa/support.html  
Support Telephone Numbers  
www.hp.com  
21  
 
Nigeria  
Technical Support.......................................................... +234 1 320 4999  
E-mail..............................................................care.sa@jhb.za.sykes.com  
[email protected]  
Other Information ...................................................... +234 1 320 5242/3  
+234 1 461 3734/5  
+234 1 270 6941/2  
Fax................................................................................. +234 1 320 5241  
Customer Support Web site ......... http://welcome.hp.com/country/  
emea_africa/en/contact/phone_assist.html#section4  
HP Care Pack Services  
Telephone Support..................................................... +234 1 320 4777  
E-mail ..........................................................care.sa@jhb.za.sykes.com  
[email protected]  
Norway  
Technical Support....................................................................800 62 800  
Customer Support Web site ..............www.hp.com/country/no/nor  
HP Care Pack Services  
Telephone Support...............................................................800 56 044  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Oman  
General Information and Technical Support................. +971 4 366 2020  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support..................................................... +971 4 390 4785  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
22  
www.hp.com  
Support Telephone Numbers  
 
Panama  
Technical Support........................................................001-800-111-9642  
001-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/ns/spa/support.html  
Paraguay  
Technical Support Apoyo Técnico.................................009-800-541-006  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/py/spa/support.html  
Peru  
General Information Información General......................+511-211-2828  
Lima..............................................................................+511-411-2043  
Technical Service (toll-free).................................................0-800-12828  
0800-10111  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/pe/spa/support.html  
Philippines  
General Information..................................................... +63 (2) 888-6211  
Technical Support......................................................... +63 (2) 867-3551  
Customer Support  
Web site ................ www.hp.com/country/ph/eng/support.html  
Poland  
General Information Informacja Ogólna ..........................0-801-522-622  
Technical Support Pomoc Techniczna ...........................+48 22-5666 000  
Customer Support Web site ............... www.hp.com/country/pl/pol  
HP Care Pack Services  
Telephone Support....................................................+48 22-565 74 00  
or 0-801 300 310  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Support Telephone Numbers  
www.hp.com  
23  
 
Portugal  
Call Center Service Support..................................................808 200 808  
Technical Support....................................................................213164164  
Fax........................................................................................21 410 08 52  
Customer Support Web site ...............www.hp.com/country/pt/por  
HP Care Pack Services  
Telephone Support.............................................................808 218 218  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Puerto Rico  
Technical Service ............................................................1-800-711-2884  
Local Number ....................................................................787-474-8570  
Technical Support............................................................1-877-232-0589  
Warranties .......................................................................1-800-799-3477  
Customer Support  
Web site ................. www.hp.com/country/pr/spa/support.html  
Qatar  
General Information and Technical Support................. +971 4 366 2020  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support..................................................... +971 4 390 4785  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
24  
www.hp.com  
Support Telephone Numbers  
 
Romania  
Customer Service ..........................................................+4021-303.83.00  
Customer Support .........................................................+4021-303.84.01  
CCC Technical Support..................................................+4021-315-4442  
Fax................................................................................+40-21-303.83.03  
E-mail..............................................................s[email protected]  
Escalation address..............................................d[email protected]  
Customer Support Web site ..............www.hp.com/country/ro/rom  
HP CarePack  
Telephone Support......................................................+4021-303-8401  
Web site (external  
clients).............www.hp.com/go/hpcarepack/emea/activate  
Russia  
General Information, Technical Support, HP Care Pack Services  
Moscow .......................................................................7 095-797-3520  
Moscow after hours....................................................709 579 73525  
St. Petersburg...................................................................812 346 7997  
St. Petersburg after hours...........................................781 234 67982  
Customer Support Web site ............... www.hp.com/country/ru/rus  
HP Care Pack Services  
Telephone Support  
Moscow......................................................................709 579 73525  
St. Petersburg ...............................................................812 346 7997  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
NOTE: To find a service centre near you, ask your HP representative or  
refer to www.hp.com/country/ru/rus for HP service centers.  
St. Vincent  
Customer Support ...........................................................1-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
St. Kitts and Nevis  
Customer Support ...........................................................1-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
Support Telephone Numbers  
www.hp.com  
25  
 
St. Marteen  
Customer Support ...........................................................1-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
Saudi Arabia  
General Information and Technical Support.......................800 897 1444  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support...........................................................800 897 1451  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
Serbia and Montenegro  
E-mail.....................................................................Tec.desktop@hp.com  
Connect On-Line Customer Care Page ... www.connect-online.hp.com  
HP Care Pack Services  
Telephone Support...................................................................2019900  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Singapore  
General Information/Warranty Support ....................................62725300  
Pre-sales Information .......................................................1800-278-8100  
Customer Support Web site ..............www.hp.com/country/sg/eng  
Fax.............................................................................................62742033  
Slovakia  
General Information....................................................+421-2-5752 5111  
Technical Support.........................................................+421-2-68208080  
Standard warranty .......................................................+421-2-5752 5752  
Support Web site.......................................................www.hp.sk  
HP Care Pack Services  
Telephone Support...................................................+421-2-5752 5752  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
26  
www.hp.com  
Support Telephone Numbers  
 
Slovenia  
General Information...................................................... +386 1 2307 420  
Technical Support.......................................................... +386 1 2307 420  
Fax................................................................................. +386 1 2307 468  
Customer Support Web site ..................................www.hp.com/si  
HP Care Pack Services  
Telephone Support..................................................... +386 1 2307 420  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
South Africa  
International Telephone Support................................... +27 11 258 9301  
Local (toll-free).....................................................................086 00 1030  
Customer Support Web site ............. www.hp.com/country/za/eng  
HP Care Pack Services  
Telephone ........................................................................086 000 1010  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Spain  
General Information Información General...........................916 348 800  
Technical Support Soporte Técnico ........................................902010333  
(Except Presarios and projectors)  
Customer Support Web site .............. www.hp.com/country/es/spa  
HP Care Pack Services  
Telephone Support..............................................................902 220030  
Telephone Support (Commercial) ......................................902 010333  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Sri Lanka  
General Information/Warranty Support ................01-430800-6271-3337  
Suriname  
Technical Support.......................................................156: 800-711-2884  
Support Telephone Numbers  
www.hp.com  
27  
 
Sweden  
General Information Allmän Information ................+46 (0)8 524 910 00  
Web site ...............................................................www.hp.se  
Sales Information Saleslink..................................... +46 (0)200-27 00 00  
Technical Support Teknisk Support................................... 0771-30 30 00  
Web site ...................................................www.hp.se/support  
HP Care Pack Services  
Telephone Support Teknisk Support .............................. 0771-30 30 30  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Switzerland  
Warranty Hotline.................................................................0848 802 020  
Web sites  
German....................www.hp.com/country/ch/de/support.html  
French ...................... www.hp.com/country/ch/fr/support.html  
HP CarePack Services  
Telephone Support...........................................................0848 800 724  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Taiwan  
Taipei Head Office ........................................................886-2-8722-9000  
Product Spec. Inquiry.........................................................0800-236-686  
Customer Care Hotline..................................................886-2-8722-8000  
Customer Support Web site ...............www.hp.com/country/tw/chi  
Thailand  
Technical Support..............................................................66-2-353-9000  
Fax.................................................................................... +66 2654 0704  
Support Web site............................ www.hp.com/country/th/eng  
Trinidad & Tobago  
Customer Support ...........................................................1-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
28  
www.hp.com  
Support Telephone Numbers  
 
Turkey  
General Information Genel Bilgi................................ +90 212 444 79 79  
Technical Support Teknik Destek ............................... +90 212 444 71 71  
Customer Support Müsteri Hizmetleri ....................... +90 212 444 71 71  
Fax Faks ..................................................................... +90 216 579 78 00  
Customer Support Web site Web sitesi.......................... www.hp.com.tr  
HP Care Pack Services HP Care Pack Hizmetleri  
Telephone Support Destek Hatti............................. +90 212 444 71 72  
Web site  
Web sitesi .........www.hp.com/go/hpcarepack/emea/activate  
Turkmenistan  
Technical Support...................................................... +7 (095) 797-35 20  
Fax............................................................................. +7 (095) 797-35 21  
Customer Support (on-line request) .......www.hp.com/country/ru/ru  
HP Care Pack Services  
Telephone Support................................................. +7 (095) 797-35 25  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Turks & Caicos  
Customer Support .........................................................01-800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
Ukraine  
Technical Support..................................................... +38 (044) 490-3520  
Fax............................................................................. +7 (095) 797-35 21  
Customer Support (on-line request) ......www.hp.com/country/ua/ru  
HP Care Pack Services  
Telephone Support................................................ +38 (044) 495-3520  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Support Telephone Numbers  
www.hp.com  
29  
 
United Arab Emirates (Dubai)  
General Information (Call Center)  
and Technical Support ............................................... +971 4 366 2020  
Toll-free ..................................................................................800 4520  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support..................................................................800 4326  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
United Kingdom  
Enquiries  
General .........................................................................0845 270 4000  
Sales ..............................................................................0845 270 4222  
Warranty............................................................................0870 842 2339  
Customer Support Web site ..............www.hp.com/country/uk/eng  
ALL Contract and HP Care Pack Services  
(including SupportPack and Carepaq)...........................0870 842 2330  
HP Care Pack Services  
Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . h ttp : / / h 41111. w w w 4 . h p . c o m/hps/  
carepack/uk/en/index.html  
United States  
General Information........................................................1-800-345-1518  
Technical Support (For continuous quality  
improvement, calls may be monitored.) ......................1-800-474-6836  
1-208-323-2551  
Ordering Backup Software..............................................1-800-952-7689  
Customer Support Web site ......................................www.hp.com  
30  
www.hp.com  
Support Telephone Numbers  
 
United States Virgin Islands  
Customer Support ............................................................1800-711-2884  
Customer Support Web site ..........................www.hp.com/support  
Uruguay  
Technical Support Apoyo Técnico......................................0004-054-177  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/uy/spa/support.html  
Uzbekistan  
Technical Support...................................................... +7 (095) 797-35 20  
Fax............................................................................. +7 (095) 797-35 21  
Customer Support (on-line request) .......www.hp.com/country/ru/ru  
HP Care Pack Services  
Telephone Support................................................. +7 (095) 797-35 25  
Web site ..............www.hp.com/go/hpcarepack/emea/activate  
Venezuela  
Warranties ................................................................. +58-212- 278-8666  
Toll-free ......................................................................+0800-22-73727  
Technical Support.......................................................0800-HP-INVENT  
Customer Support Web site ..........................www.hp.com/support  
www.hp.com/country/ve/spa/support.html  
Vietnam  
General Information........................................................+84 8 823-4151  
Warranty Support/Pre-Sales Information........................+84 8 823-6215  
Technical Support............................................................+84 8 823-4530  
Fax...................................................................................+84 8 823-6216  
Support Web site............................www.hp.com/country/vn/eng  
Support Telephone Numbers  
www.hp.com  
31  
 
Yemen  
General Information and Technical Support................. +971 4 366 2020  
Customer Support Web site .............www.hp.com/country/me/eng  
HP Care Pack Services  
Telephone Support..................................................... +971 4 390 4785  
Web site ....................................... www.hp.com/me/carepack  
E-mail .................................................................m[email protected]  
32  
www.hp.com  
Support Telephone Numbers  
 

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